Key Skills
Programming / Scripting Skills
Lately I have taken on a fully fledged developement role using Microsoft BizTalk and C#/.Net.
.NET Framwork | C# / Visual Basic |
Visual Basic 5-6 | Visual Basic For Applications |
PHP 4-5 | Perl |
SQL | Crystal Script |
ASP | MS ADO/DAO |
MS COM | MS ActiveX |
Web Development Skills
I have been proficient coding HTML for the last 5 years and more recently in XHTML used in conjunction with Style Sheets.
I have designed a number of websites for my previous employer's Intranet some of which have simply been static and others which generated their content using PHP and a backend database ( I also wrote the PHP engine ).
I have also designed this website and previously a website to sell some antique arms and armour and am conversant with modern web standards and guidelines.
HTML / XHTML | CSS 1-2 |
J Script | Dreamweaver |
Fireworks | Photoshop |
The Gimp | Apache |
Microsoft IIS |
Server Administration Skills
As part of my previous role I was responsible for an ACD server ( Aspect Call Centre Release 7-8 ), a Seagate Info server, a MySQL database server and an Apache webserver.
All of these servers were running various flavours of windows and were managed by myself in their entirety.
Apache | Microsoft IIS |
Seagate Info | MySQL |
Windows NT / 2000 |
Application Skills
I have been using PC's for the past 15 years and have a wide and deep experience of most Microsoft Applications having provided 1st Line support and resolution for them for 2 years.
Microsoft Office 95 - 2003 | Crystal Reports 7-10 |
MS Access 95 - 2003 | Remedy |
Windows NT / 2000 | SQL Server |
MySQL | Dreamweaver |
Microsoft Frontpage | Fireworks |
The Gimp | Open Office / Star Office |
Microsoft Project | Microsoft Powerpoint |
Seagate Info Administrator | Crystal Enterprise XI |
Crystal Enterprise |
Aspect Skills
My previous role was managing an Aspect ACD system as part of a two man team. We were jointly responsible for all aspects of the ACD's operation including creating call flows, managing hardware changes and administering the agents and handsets.
Aspect Call Centre Rel. 6-8.4 | Aspect System Managent Suite |
Aspect Call Control Table Design | Custom View Producer / Director |
QMaster 1 & 2 | Report Runner / Writer |
Seagate Info | Crystal Reports Designer |
Aspect Real Time Server | Windows 3.1/NT - XP/2000 Admin |
Infrastructure Skills
I am generally interested in computing and spend a lot of my spare time learning about the subject. Although I have no formal qualifications I do have a wide knowledge and understanding of most of the components of a networked IT infrastructure and used in Server or Desktop PC's.
In the past this broad general knowledge has enabled me to learn specific new skills very quickly.
HTTP | TCP/IP |
POP / SMTP / IMAP | DNS |
DHCP | Windows Networking ( SMB ) |
Windows Printing | Basic routing / network design |
Web Proxies ( Squid etc ) | E-Mail delivery |