Programming / Scripting Skills
Lately I have taken on a fully fledged developement role using Microsoft BizTalk and C#/.Net.
|.NET Framwork||C# / Visual Basic|
|Visual Basic 5-6||Visual Basic For Applications|
|MS COM||MS ActiveX|
Web Development Skills
I have been proficient coding HTML for the last 5 years and more recently in XHTML used in conjunction with Style Sheets.
I have designed a number of websites for my previous employer's Intranet some of which have simply been static and others which generated their content using PHP and a backend database ( I also wrote the PHP engine ).
I have also designed this website and previously a website to sell some antique arms and armour and am conversant with modern web standards and guidelines.
|HTML / XHTML||CSS 1-2|
Server Administration Skills
As part of my previous role I was responsible for an ACD server ( Aspect Call Centre Release 7-8 ), a Seagate Info server, a MySQL database server and an Apache webserver.
All of these servers were running various flavours of windows and were managed by myself in their entirety.
|Windows NT / 2000|
I have been using PC's for the past 15 years and have a wide and deep experience of most Microsoft Applications having provided 1st Line support and resolution for them for 2 years.
|Microsoft Office 95 - 2003||Crystal Reports 7-10|
|MS Access 95 - 2003||Remedy|
|Windows NT / 2000||SQL Server|
|The Gimp||Open Office / Star Office|
|Microsoft Project||Microsoft Powerpoint|
|Seagate Info Administrator||Crystal Enterprise XI|
My previous role was managing an Aspect ACD system as part of a two man team. We were jointly responsible for all aspects of the ACD's operation including creating call flows, managing hardware changes and administering the agents and handsets.
|Aspect Call Centre Rel. 6-8.4||Aspect System Managent Suite|
|Aspect Call Control Table Design||Custom View Producer / Director|
|QMaster 1 & 2||Report Runner / Writer|
|Seagate Info||Crystal Reports Designer|
|Aspect Real Time Server||Windows 3.1/NT - XP/2000 Admin|
I am generally interested in computing and spend a lot of my spare time learning about the subject. Although I have no formal qualifications I do have a wide knowledge and understanding of most of the components of a networked IT infrastructure and used in Server or Desktop PC's.
In the past this broad general knowledge has enabled me to learn specific new skills very quickly.
|POP / SMTP / IMAP||DNS|
|DHCP||Windows Networking ( SMB )|
|Windows Printing||Basic routing / network design|
|Web Proxies ( Squid etc )||E-Mail delivery|